Shipping policy
Welcome to Delight Depot! We aim to provide you with the best shopping experience and ensure your delightful purchases reach you promptly and safely. Please review our standard shipping policy for important information about shipping times, costs, and other related matters.
Shipping Policy
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Order Processing
- Orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
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Shipping Confirmation
- Once your order has shipped, you will receive a shipping confirmation email containing tracking information. The tracking number will be active within 24 hours.
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Delivery Times
- Delivery times vary based on your location. Generally, orders are delivered within 5-7 business days for domestic shipments and 10-15 business days for international shipments. Please note that these are estimated delivery times and may vary.
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Customs, Duties, and Taxes
- Delight Depot is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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Damages
- Delight Depot is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
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Shipping Address
- Please ensure that all shipping information is correct before submitting your order. We are not responsible for incorrect addresses. If you need to change your shipping address, please contact us immediately at support@delightdepot.co.in.
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Delivery Delays
- Occasionally, there may be delays due to external factors such as severe weather, postal strikes, or other unforeseen circumstances. We will do our best to keep you informed if such delays occur.
Contact Us
If you have any questions or concerns regarding shipping, please contact our customer service team at support@delightdepot.co.in. We are here to help!
Thank you for shopping with Delight Depot!