Refund policy

Everything we make is printed to order, but we still want you to love what shows up. Here is how returns, refunds, and cancellations work.

You have 7 days from delivery to start a return. Items need to be unworn, unwashed, with tags and original packaging, plus proof of purchase. Made to order does not mean final sale.

Got something damaged, defective, or just plain wrong? That one is on us. Tell us within 48 hours of delivery (a photo helps), we arrange a free pickup, and you pick a free replacement or a full refund to your original payment method. No fee.

Changed your mind? Still fine. We arrange a pickup and refund you, minus a small handling fee of 25 rupees per product. Prepaid orders go back to source, COD orders to your bank or UPI.

Want store credit instead? Choose credit and we waive the 25 rupee fee entirely, so you get the full value back as a Delight Depot gift card. It never expires and works at checkout.

Cancellations: cancel any time before your order is dispatched (usually within 2 to 3 business days) for a full refund. After dispatch, use the return process above.

How fast: once we receive and check the item, store credit lands in 1 to 2 business days, and refunds to your original method take about 5 to 7 business days plus your bank's own processing time.

What we cannot take back: requests after 7 days, items that are used, washed, or missing tags, and anything marked Final Sale.

We ship and accept returns within India only. To start a return, email support@delightdepot.co.in or call +91 92174 30300 with your order number.

Grievance Officer: Vivek Rathi, reachable at support@delightdepot.co.in or +91 92174 30300, Delight Depot, Vill. Sonta, Muzaffarnagar, Uttar Pradesh, 251203.